Yeah, they don't give a **** and are too lazy to fix it lol. I submitted a ticket on their Discord as well as on their support site, and they sent me some generic *** message saying to "restart my cache" and closed the ticket after like a day. I don't play the game every day, why tf am I given such a small window to review if the solution fixed my issue?
The Mods on their discord channel just deleted my ticket outright, they didn't even bother to attempt to fix the issue LMAO. Maybe I'll submit another ticket today because I have time, but I've lost faith on them fixing it tbh. It's annoying af though.