[mgoblue]

Quote: Originally Posted by PVarck31

I can honestly say that I rarely get terrible customer service. Verizon has been great every time I've needed them. Although it sometimes takes talking to a few people. Time Warner cable has been awesome. They have gotten me new promo packages every time my current one's end. Sony has been good, as has Target. The only real issues that I ever had is at Walmart. There have been a number of times I've had questions - mostly in electronics - where the employee had no clue what I was talking about and that's because Walmart tends to put people in departments they know absolutely nothing about. Which is stupid, but its walmart and I don't expect good customer service there.

I've had great experiences lately. Chili's to go gave me a near empty chili, posted a pic on FB and ended up with a gift card (they showed me all food there except the chili for some reason, and I didn't question it).

Verizon has called me up before to see if they can get my bill down.

Cox (cable) has been willing to get me deals that bring my bill down as well.

I don't threaten to cancel, just say it like it is when it's too expensive.