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AI and the Turing Test are very different concepts. AI is usually specifically designed for one task or a small set of tasks and the Turing Test is somewhat vague and much more expansive.
Chess is ideal for AI. Run a Monte Carlo simulation. Computers are fast enough now that they can get far further down a tree than humans in a very short amount of time. Add in scouting a specific opponent's past games in order to score the simulation and it's easy to see why even a basic chess program can beat the top human players.
ChatGPT is a search engine combined with a lexical and grammar modeler. It could easily replace first-level support for most companies. Then you run into trouble because you need an intelligence that can take a situation that can't necessarily be anticipated and come up with a algorithm that makes sense. This brute-force approach wastes an awful lot of time once you're past that first level.
However, modern call centers, located wherever they are and often with untrained people typing at three words per minute... that doesn't help anyone. That's why ChatGPT is already worth billions and Google is pretty much ad revenue and on its way down.
Microsoft getting it into Bing is a good start. But they shouldn't limit access. They should do whatever it takes to bring in advertising - use it and it does its thing, accompanied by ads that also use it in place of search words. Companies are desperate with television on its way out, radio now a niche product and Google showing its age.
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